Frequently Asked Questions

Do you have standard window sizes?

No, all windows are custom made to fit your space or opening.

Do your windows have screens?

Yes, all windows will come with Better Vue Insect Screens. Other screen options are available for an additional charge.

What frame colors do you have?

We have the standard colors of bronze, white and driftwood. For an additional cost, we also have designer colors black, green, gray, ivory and cherrywood.

What is View Flex Vinyl?

View Flex is a tough resilient vinyl that has been proven and tested for over 40 years. Providing more safety and durability than glass, it’s lightweight, maintenance free and protects you from the harmful UV rays.

What tinting is available?

We offer clear which is standard. Smoke, bronze or dark grey is a small up-charge.

What is the solar co-effeciency of the View Flex vinyl?

Our windows with the bronze or dark gray tinting has shown to outperform Low E Argon glass from heat gain. All tinted View Flex vinyl is treated with UV inhibitors.

What about wind?

Our windows have been tested and are rated up to 75 mph winds.

Do you have standard door sizes?

Yes, we have doors standard sizes of 30″,32″,34″ and 36″ wide by 80″ tall. However, we can make each door up to 96″ tall with the maximum width of 42″. Cabana doors come, also, with a passage locked set in antique brass, satin nickel or bright brass. We also offer French doors in custom sizes.

Can you install a pet or “doggie” door in your Cabana doors?

Yes, we can have the door made to accommodate a pet door of any size at no additional charge.

How do you clean the windows?

We provide a cleaner/conditioner with each order. We recommend that this product be used every six months to keep the warranty in place. Windows, in addition, may be cleaned with a mild soap or detergent such as liquid Woolite or Dove. ABSOLUTELY NO AMMONIA OR HARSH CHEMICAL TYPES i.e. Windex with Ammonia

How long will it take to get my order?

Since all windows are custom made, it takes approximately 4-5 weeks to receive them from the time the order is placed.

How long to install?

Generally, a “Wilmington Room” can be installed in as little as a day. However, it all depends on the complexity and size of the project.

What is the average cost?

Each room is custom made to fit your space and is dependent on the number of doors and windows as well as the size (height x width). Contact us for an estimate.

What is your warranty?

Sunspace has been winning the war on wind, rain, weather, and bugs for over 25 years. Backed by the manufacturer factory warranty and are guaranteed durability for a lifetime! There is over 40 years of time tested durability guaranteed at minimum for each product we offer. By approaching every project with professionalism, craftsmanship, dependability, and the highest levels of quality control, we ensure that your sunroom will be a worry-free experience from start to finish.

How can I be sure I am getting the best value for my money?

First, do some research on the product, as for referrals, determine your needs and do a budget. Based on that information you will be the best judge of adding value to your property. We can supply you with a list of references upon request.

Why should I choose a “Wilmington Room” over a standard room addition?

Each type of room has its own specific purpose and you should first determine how you want to use your space. Conventional construction rooms (studs, drywall, standard roof, windows and heating/cooling systems) are designed to meet certain codes as a year-round permanent living space, like a kitchen or a bedroom.A “Wilmington Room” is designed as an additional space on your house that protects you from the weather and insects during the times you would want to be outdoors. It offers incredible flexibility to enjoy many activities, such as soaking in a spa, entertaining, exercising, working, relaxing and so much more. It is designed with wall-to-wall windows that provide panoramic views and protection from the wind and weather. Screen systems control insects and allow refreshing breezes.